Identifying target companies in the call-centre software sector

Senior advisory

Context

One of our clients wanted to identify and assess potential target companies in the call-centre software market in Europe.

Senior advisory

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Proposal

The senior advisor put forth was the founder of a call-centre software company in Europe, and ran it for 15 years, before selling it to a cloud software provider in the USA.

Results

  • Mapping out the European market to select 3 key targets based on the product range and technological innovations.

  • The team behind the project was able to develop qualitative hypotheses for the informed approval of the investment committee.

  • Our client made an offer on one of the three targets.

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