October 4, we receive an urgent call from one of our regular customers. He needs to interview a user of very specific drilling equipment, installed on offshore oil platforms, for feedback. This is a real challenge: this type of equipment is rarely used, and we only have 48 hours to find this “rare bird”.

This leads to a race against the clock around the world, starting from Angola, Alaska and the Gulf of Mexico. Finally, we manage to find the right Caspian Sea Expert. He gives his consent to be consulted, … then ends up retracting because he has never been interviewed before, and he needs guarantees.

With six hours remaining and our confidence that this individual is the best on this subject, we quickly put him in touch with a well-known former Marine Officer of one of our Shareholders to convince his superiors of the integrity of Xperts Council, and the ethical framework of this consultation. Mission accomplished ! We have permission to conduct the interview

Our client is commissioning us for a Smart Card search on a Monday evening. He wants to be connected as quickly as possible with operational experts in the sector (Supply Chain, Production, Purchasing) and a strategist in NFC (Near Field Communication). We immediately contact one of our sponsors – former CEO of a leading company in the smart card market.

48 hours later, our Client has 3 scheduled interviews with senior operational experts including the opportunity to have a long and rich exchange with an award-winning Expert in 2015 (European Inventor, Industry category) for a series of core patents in the global deployment of NFC technologies.

One of our clients started a market study for an investor. The objective was to have a global vision of the European healthcare & life sciences market and to be connected with operational experts from current market leaders.

Throughout this mission the client was able to speak with 8 experts – from a former National Director of Strategy at NHS England to the CEO of a Belgian OLV hospital with operations on three sites – each allowing our client to discover new angles in their mission understand the market in depth.

A Global Consulting Firm asked for experts in the Distribution of Aviation C-Class Parts to understand the market drivers & value chain.

Within 48 hours, we provided over 10 relevant experts. Two custom-sourced experts were immediately scheduled including a General Manager and Sales Director at GE Aviation who had previously worked as a Marketing Director at Airbus & a former Head of International Sourcing at Safran.

The focus quickly shifted to the Chinese market, where we were able to connect them with a Director & Strategic Procurement Manager responsible for N.A and Asian Airline Operations at Air Canada.

An investor asked for experts in cloud computing, particularly in Integration Platform as a Service where our client had already done dozens of interviews over a number of weeks but still needed a deeper view.

Despite the challenge we delivered 10 custom sourced relevant subject matter experts of which six were scheduled.

These came both from a from a software integrators perspective such as a Head of Architecture for the UK’s Packaged Software Division in a major Consulting/Digital Services firm as well as from various competitors in the market including a former EMEA Central Sales Directors, DACH Sales directors & Enterprise Account Managers.

A Global Consulting Firm asked for experts in Painting & Sealing for OEMs and MROs in the aerospace sector. The objective was to gain a comprehensive understanding of the market drivers and the value chain.

Within a day, we provided our client with 14 experts of which three were immediately scheduled including a Production Manager from a global MRO service provider, an expert with 30+’ years experience in the Aerospace painting market & a former Director from Airbus responsible for aircraft painting for their whole aircraft range.